Three documents, one check

Spinanga Casino: Before the check: waiting; after it: paid out

Licence rules require us to confirm who you are, and the review of your papers normally takes 20 hours.

Start verification

Malta Gaming AuthorityLicensed MGA/B2C/366/2014, audited by eCOGRA and GLI

Reading the check

Know the shape of your check

You will finish this table knowing who reviews your file and when the check becomes compulsory.

Reviewing company

Spinanga Casino Ltd.

Licence held

MGA/B2C/366/2014, Malta Gaming Authority

Review time

20 hours

Compulsory from

Your first withdrawal, at the latest

Verification e-mail

[email protected]

Age checked

18+

Filling your file

Handle the uploads in the right order

Read this the moment the casino asks for papers, before you send anything.

Lay the ID flat, shoot from above

Photograph your photo identification flat on a table in daylight, with all four corners inside the frame and no glare across the text.

An address that matches your account

Pull a recent proof of address showing your name and full residential address, then check the document date and address match what sits on your account details.

Hide the middle digits

Cover the middle digits on your payment card image, leaving the name, the first six and last four digits, and the expiry date readable, then confirm the card belongs to you.

20 hours instead of a week

Send everything in one message, then wait: you should hear back within 20 hours, and sending the same document twice only pushes your file to the back of the queue.

Before you upload

Steady file today, payout tomorrow

Reach for this when you are choosing which file to upload for each field.

Photo identification

ConfirmsYour name, face and date of birth

Copy must showAll four corners, readable text, no glare

Proof of address

ConfirmsWhere you actually live

Copy must showName, full address, recent issue date

Payment card image

ConfirmsThe card used for your deposits

Copy must showName, first six and last four digits

Before you cash out

Why does the casino want your ID now?

It removes the worry that a check appears out of nowhere once money is already waiting.

Why now, not later?

The license lets the casino confirm who you are earlier than payday, so switching to a fresh payment route can pull the request forward.

Prove you are 18 or over

Age is checked against your photo ID as part of onboarding under the Malta Gaming Authority license, so the 18+ rule is settled before any real-money play.

What does a bigger limit cost me?

A higher deposit limit moves your account into a different risk bracket, and the casino re-confirms identity and income before granting it.

Approved, then paid

Withdrawals open the check that deposits do not, so your first payout request pauses while photo identification, proof of address and a card image are confirmed.

The paper trail behind your balance

Because Spinanga Casino holds license MGA/B2C/366/2014 from the Malta Gaming Authority, anti-money-laundering rules oblige it to understand where player money originates. Treat the request as standard paperwork that every licensed operator must complete, not as a signal that anyone has accused you of anything.

Depending on how your balance was funded, expect any of the following to be requested.

Recent bank statement pages
Payslips or an employer letter
Proof of savings or investments
Tax return or income summary
Sale or inheritance paperwork

Rejections and their quick repairs

Matched, not mismatched. Letters in your name, your birth date or your home address must match what you entered at sign-up, or the reviewer cannot link the paper to you. Compare the spelling with your account details Correct the profile before uploading again

Whole page, not partial. A corner cut off, a glare across the photo strip or a finger over the number leaves the reviewer unable to confirm the document is genuine. Reshoot on a plain surface in daylight Fit the whole page inside the frame

Valid dates only. An expired identity card or licence no longer proves anything current, so the reviewer must turn it down even when every detail is readable. Check the expiry date before uploading Upload a current piece of photo identification

Skip the back-and-forth

Common questions before the review

Clears up the worry that the check is a stalling trick rather than a licensed step

At what point do you need my documents?+

Send them at the latest before your first withdrawal, so nothing sits waiting in the queue. The casino can also ask at registration or at your first deposit, which is why the team advises players to have the file ready early.

Who can see my passport once I have uploaded it?+

Only the verification staff who assess the file, and the connection runs on 256-bit SSL. Handled securely from the moment it lands, your passport image is not passed on for any other purpose than the check the Malta Gaming Authority licence requires.

Do I have to resend the same papers down the track?+

Usually not, because an approved file stays on record and covers later withdrawals. A fresh copy is requested when a card expires, an address changes, or the details on file no longer match what the casino holds.

What happens if my proof of address gets rejected?+

Rejection is nearly always about the image, not the person. Read the reason given, reshoot the page flat in daylight with all four corners in frame, and reply to the same thread; one clear replacement is normally all the reviewers need.

How long does the review take once I send everything?+

Allow around 20 hours from the moment the last correct file arrives. Most files close faster than that, and the clock restarts only if a replacement document is requested.

Why is my source of funds being asked about?+

Routine licence duty, not suspicion: the Malta Gaming Authority licence requires checks against money laundering. Explain in a line or two where the money came from, attach a recent statement, and the file moves on.