Before your next session

Spinanga Casino: from fast play to steady play

Play only from 18 and up, and every Spinanga Casino account carries deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion.

Set a deposit limit

Malta Gaming AuthorityLicensed MGA/B2C/366/2014, audited by eCOGRA and GLI

Who to call

What you gain from knowing the basics

Useful when you want the age rule, the licence and the helpline in one view, before you play.

Minimum age18+

RegulatorMalta Gaming Authority, MGA/B2C/366/2014

National registerBetStop

National Gambling Helpline1800 858 858

Limit questions[email protected]

Support in place

Your play, your say over the spend

After this block you will know which control goes with which moment, and where it lives.

What goes in?

Deposit limits cap what you can add to the account in a set period, and they are best switched on before your first session rather than after a costly one.

A stopping point you choose

Loss limits cap how much of the account balance can go on play, and you switch them on when you want a stopping point that is decided in advance.

Time you can see

Session reminders show a notice of how long you have been in the account, and you switch them on when play tends to slip past the time you planned.

How long a pause?

Cooling-off periods pause the account for a while when you want a break from play without closing everything down, and they are switched on from the settings.

Excluded, not just paused

Self-exclusion shuts your access to the account for a set term, and you switch it on when play has stopped feeling like a pastime you choose.

Four quick steps

Where do you set a deposit limit?

Four short steps inside your account, and your deposit limit is in place before play.

Signed in, not browsing

Sign in with your email address and password, then head to the account area. Check you are on your own profile, not a guest view.

Before you play, not after

Among the account sections you will find the responsible gambling tools. Open that page and look over the controls listed there.

Which limit do you need?

Choose a deposit limit in Australian dollars and set the amount below what you already spend. Decide the figure before any session starts.

Did the figure save correctly?

Save the change and the confirmation appears on screen. Read the amount shown, since that figure now applies to every deposit you make.

Choose how long your break runs

A few days out. Your account can take a short break instead of a full stop. Set the cooling-off period from the account itself, pick a stretch of hours or days, and access stays closed until it ends. No message to us is needed, and nothing changes about money already on the balance.

A closed door that stays closed. Choosing self-exclusion shuts the account for a long stretch, and it stays shut. Start it from the account and the lock holds for the period you choose, with no early reopening on request. Confirmations already on their way still stand, so set it before the next session rather than during one.

Register on BetStop. BetStop is the national register, run by the Australian Government through ACMA, and it covers licensed online and phone wagering providers. Registering online takes about five minutes and lasts at least 3 months, up to lifetime. While you are on it, providers cannot take your bets, open accounts or send marketing. betstop.gov.au

Outside help

People to call, at no cost to you

Reading this leaves you with named services, their hours and how to reach each one.

National Gambling Helpline

Trained counsellors answer on the National Gambling Helpline at any hour, every day of the year, for players and for the people close to them. Calls are free and confidential, with online chat and email alongside. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer support meetings for people who gamble, and relatives are welcome to the same rooms. Meetings happen across the country, in person and online, and cost nothing. gaaustralia.org.au

National Debt Helpline

Money worries get their own line at the National Debt Helpline, where financial counsellors give free advice on gambling debt. It answers on weekdays between 9:30 and 16:30, and relatives may call too. ndh.org.au

Signs that play has turned into pressure

Noticing a sign early is easier than unpicking the damage later. Gambling here is entertainment with a cost, never a way to earn. A spending cap or a pause is the first step, and neither needs a crisis to justify it.

If two or three of these read like your own week, it is worth acting on them.

Chasing a loss with a bigger deposit
Hiding your play from people at home
Borrowing money to keep the account topped up
Playing past the point you planned to stop
Feeling tense on days you do not play
Spending money set aside for bills
Telling yourself you will cut back tomorrow

Before you choose

Read these before you set anything

Six answers on limits, pauses and exclusion in your Spinanga Casino account.

Can I change my deposit limit later, once it is set?+

Each limit sits in the responsible play area of your account, where you can adjust it whenever you choose. A higher cap is arranged in advance so that it never follows a losing session. Setting one lower keeps you inside the smaller figure.

How do I shut my Spinanga Casino account for good?+

A permanent closure is arranged with the support team, and a written request to [email protected] is enough to start it. Support is available around the clock. Shutting the account removes your access entirely, so consider a pause or an exclusion first if you simply need distance.

Can a self-exclusion be lifted before the period ends?+

No. Once the period you choose begins, it runs to its end and cannot be shortened. This is deliberate: the decision is made in clear thinking, and it holds when the urge returns. Choosing a longer period is always possible; choosing a shorter one after the fact is not.

What does a cooling-off period do to my account?+

A cooling-off period closes play for the stretch you pick while your balance and history stay intact. Marketing messages stop during it. When the period ends, your account opens again on its own, with nothing to restore.

Can I set a limit from my phone instead of a laptop?+

Yes. The mobile version of the site carries the same responsible play area as the desktop, so a cap, a reminder or a pause can be chosen from either. Nothing needs to be installed and no call is required.

If I self-exclude here, am I blocked at other casinos too?+

Not by this step alone, because your exclusion applies only to your Spinanga Casino account. BetStop is the national register operated by the Australian Government, and joining it covers licensed online and phone wagering providers across the country. Your exclusion here and a BetStop registration can be used together.